Careers

Do you want to work at Naked?

Check out our job openings below.

Naked is in search of a Digital Designer with the experience necessary to execute both technical and visual projects. The sought-after candidate should be able to confidently conceptualize and develop the look, layout, and features of a website. This position will work closely with the E-commerce and Marketing teams to keep Naked’s website up to date and meet online sales targets. This role also requires strong graphic design skills and the desire to treat our customers’ needs as your own.

Job Description:

  • Responsible for Naked’s website layout and design
  • Maintain the appearance of the site through enforcing rigorous content standards and quality control
  • Oversee and create website uploads such as banners
  • Development of landing pages
  • Create and design newsletter templates
  • Troubleshoot and resolve any issues that may arise
  • Optimize user experience (UX) by identifying and analysing trends in customer behaviour
  • Collaborate with the Customer Service team to identify challenges that the customers face and implement solutions
  • Conceptualize creative ideas, as well as those of team members’ and managements’
  • Assist in managing the creation and publishing of editorial content in support of SEO objectives
  • Stay up to date with market behaviour to discover new trends/advancements to improve website performance
  • Be aware of competitors’ website development and stay one step ahead
  • Collaborate with external agencies to plan future website developments and ensure flawless implementation

Skills and Qualifications:

  • Experience in UX, Adobe Photoshop, Illustrator, InDesign, and Google Analytics
  • Experience in CMS systems and e-mail marketing platforms
  • An understanding of web design, graphics creation, and various analytical software
  • Knowledge or experience within the fashion/sneaker industry
  • Creative, innovative and detail-orientated
  • Project management experience
  • Problem solving
  • Good interpersonal and communication skills
  • Comfortable multitasking and working with tight deadlines
  • Ability to work independently and as part of a team

This is a full-time position located in Copenhagen. Please send your cover letter, CV, portfolio, and a current photo of yourself to [email protected] with the subject “Digital Designer.” The application deadline is February the 14th with interviews being held continuously.

When applying for this position, please note that all applications will be handled with the utmost discretion.

Naked søger en servicemindet Kundeservice Repræsentant til at joine vores Kundeservice Team. Denne deltidsstilling har brug for en kandidat som kan arbejde selvstændigt samt løse problemer, alt imens de yder den bedst mulige kundeservice. Den ideelle kandidat er energisk, har en udadvendt og positiv attitude, en passion for kundeservice, og er en der stræber efter at tilfredsstille kunden udover det sædvanlige og dermed overgå deres forventninger.

Endvidere er stillingens timer baseret på at man ideelt har et studie ved siden af, et studie som kunne have relevans for stillingen her.

Job beskrivelse;

  • Give kunderne en løsningsorienteret vejledning samt en exceptionel kundeservice
  • Håndtere online ordrer, ombytninger, returneringer og reklamationer
  • Kommunikere og besvare kunder via telefon, e-mail og sociale medier
  • Arbejde tæt sammen med vores forsendelsespartnere for at kunne håndtere kundens leveringsforespørgsler
  • Viden omkring vores produkter for at kunne give kunden den mest præcise information.
  • Hjælpe med diverse administrative opgaver

Evner og kvalifikationer:

  • Flydende dansk og engelsk, både mundtligt og skriftligt
  • Tidligere erfaring med online kundeservice
  • Fremragende kommunikationsevner, både mundtligt og skriftligt
  • Evnen til at bibeholde en positiv samt glad attitude, når man håndterer konflikter og løser problemer.
  • En empatisk attitude som reflekteres i den skrevne samt verbale kommunikation
  • En viden og interesse i sneakers såvel som de nyeste trends indenfor branchen
  • Effektiv i Microsoft Office og i stand til at lære nye IT-systemer
  • Ambitiøs, pålidelig og punktlig
  • Er i stand til at arbejde med et fleksibelt skema; inklusive weekend rotation, aftener og diverse events

Vi tilbyder:

  • Et støttende og dynamisk team
  • Socialt arbejdsmiljø
  • Mulighed for vækst og udvikling
  • Konkurrencedygtig løn baseret på dine kvalifikationer

Stillingen er en deltidsstilling, på ca. 10-12 timer om ugen og er beliggende i Avedøre Holme. Send os venligst din ansøgning samt CV, sammen med et nyligt billede af dig selv til [email protected] med emnet ”Kundeservice Repræsentant”. Samtaler holdes løbende.

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