Careers

Do you want to work at Naked?

Check out our job openings below.

Naked has experienced rapid growth, therefore, we are in search of a service-minded Customer Service Representative to join our Customer Service Team. This position requires a candidate who can work independently and solve problems, all the while providing customer service to the highest standard. The ideal candidate is energetic, has an outgoing, positive attitude, and the desire to go above and beyond to satisfy our customers and exceed their expectations.

Job Description:

  • Provide customers with solution-orientated guidance and exceptional customer service
  • Handle online orders, exchanges, returns, and claims
  • Communicate and respond to customers via telephone, e-mail, and social media
  • Fraud and payment handling
  • Work closely with our couriers in order to handle customer shipment enquiries
  • Knowledge of our products to provide the customer with accurate information
  • Assist with diverse administrative tasks
  • Keep abreast of current laws and regulations within e-commerce
  • A 25-hour working week

Skills & Qualifications:

  • Verbal and written fluency in Danish and English is mandatory. The ability to speak other languages, namely French and German, is a plus
  • Previous experience with online customer service
  • Excellent communication skills, both written and verbal
  • Ability to keep a positive and cheerful attitude while handling conflicts and problem-solving
  • Ability to work independently with good time management skills
  • Master at multi-tasking and prioritizing
  • An empathetic demeanor that is reflected in your written and verbal communication
  • A knowledge and interest in sneakers as well as the newest trends within the industry
  • Efficient in Microsoft Office and capable of learning new IT-systems
  • Ambitious, reliable, and punctual
  • Able to work a flexible schedule: including some weekends, evenings, and diverse events. 

We offer you:

  • A supportive and dynamic team
  • Social working environment
  • Opportunity for growth and development
  • Competitive salary based upon qualifications

This position is located in Avedøre Holme. Please send your cover letter and CV, alongside a current photo of yourself to [email protected] with the subject “Customer Service Representative.” The application deadline is January 26th, but interviews will be held on a continuous basis.

We accept applications in both English and Danish.

Naked is in search of a Digital Designer with the experience necessary to execute both technical and visual projects. The sought-after candidate should be able to confidently conceptualize and develop the look, layout, and features of a website. This position will work closely with the E-commerce and Marketing teams to keep Naked’s website up to date and meet online sales targets. This role also requires strong graphic design skills and the desire to treat our customers’ needs as your own.

Job Description:

  • Responsible for Naked’s website layout and design
  • Maintain the appearance of the site through enforcing rigorous content standards and quality control
  • Oversee and create website uploads such as banners
  • Development of landing pages
  • Create and design newsletter templates
  • Troubleshoot and resolve any issues that may arise
  • Optimize user experience (UX) by identifying and analysing trends in customer behaviour
  • Collaborate with the Customer Service team to identify challenges that the customers face and implement solutions
  • Conceptualize creative ideas, as well as those of team members’ and managements’
  • Assist in managing the creation and publishing of editorial content in support of SEO objectives
  • Stay up to date with market behaviour to discover new trends/advancements to improve website performance
  • Be aware of competitors’ website development and stay one step ahead
  • Collaborate with external agencies to plan future website developments and ensure flawless implementation

Skills and Qualifications:

  • Experience in UX, Adobe Photoshop, Illustrator, InDesign, and Google Analytics
  • Experience in CMS systems and e-mail marketing platforms
  • An understanding of web design, graphics creation, and various analytical software
  • Knowledge or experience within the fashion/sneaker industry
  • Creative, innovative and detail-orientated
  • Project management experience
  • Problem solving
  • Good interpersonal and communication skills
  • Comfortable multitasking and working with tight deadlines
  • Ability to work independently and as part of a team

This is a full-time position located in Copenhagen. Please send your cover letter, CV, portfolio, and a current photo of yourself to [email protected] with the subject “Digital Designer.” The application deadline is February the 14th with interviews being held continuously.

When applying for this position, please note that all applications will be handled with the utmost discretion.

Founded in 2004, Naked is a women’s-focused sneaker and streetwear retailer that is growing rapidly both in Denmark and internationally. We are looking for a proactive, self-driven, and experienced Financial Controller to manage and improve our organization's financial performance and oversee our daily accounting operations. As Financial Controller, we expect focus on consistency to ensure accurate and reliable financial accounting and reporting, while challenging and advising management with your expertise.

Finance Controller

Job Description

  • Perform month-end and year-end close
  • Ensure that all financial transactions are properly recorded, filed, and reported
  • Coordinate year-end audit with external auditors and assist in the preparation of audit schedules, data, and information
  • Preparation of monthly, quarterly, and annual reporting for management
  • Manage and comply with all government reporting requirements and tax filings
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Reconciliation and quality assurance of VAT
  • Optimization and developing of internal reporting structures, budget forecasts, and P&L statements
  • Payroll processing
  • Participate in the budgeting and forecasting process
  • Review all financial plans and budgets regularly to look for cost reduction opportunities
  • Identify accounting and financial issues and suggest timely solutions
  • Oversee and control Billing, A/R, A/P, and Inventory Accounting
  • Monthly and yearly reconciling of accounts
  • Lead other special projects as requested by management

Skills and Qualifications:

  • Bachelor’s degree in Finance or Accounting
  • Minimum 5 years’ experience as a Financial Controller or similar position
  • Expert knowledge of accounting principles and procedures
  • Fluent in English and Danish, written and verbal
  • Strong interpersonal and communication skills
  • Structured, organized, and analytical
  • Self-motivated and self-directed
  • Adaptable to busy surroundings and changing priorities
  • HR experience a plus

This position is full time and is located in Copenhagen Please send your cover letter and CV, alongside a current photo of yourself to [email protected] with the subject “Finance Controller.” The application deadline is February 2nd, but interviews will be held on a continuous basis.

We accept applications in both English and Danish.

Established in 2004 and consisting of two stores located in the heart of Copenhagen, a store in Aarhus, and a global web shop, Naked has grown to be the leading sneaker supplier for women worldwide.

NAKED is searching for a full-time Warehouse Assistant to join our Webshop team in Hvidovre. As a part of the team, you will work in a fast-paced environment with young and dynamic coworkers. Warehouse employee responsibilities include picking orders, receiving and storing products, packing and shipping orders. Above all, your goal is to increase efficiency, profitability, and customer satisfaction.

 

Job description:

  • Prepare and complete daily webshop orders for delivery according to schedule
  • Receiving products in stock
  • Keep a clean and safe working environment 
  • Deliver stock transfers to retail stores
  • Take part in performing inventory controls

Requirements:

  • You must be 18-years-old or older
  • A clean criminal record
  • Valid Danish driver’s license
  • Able to work a flexible schedule: including weekends, evenings, and diverse events.

Skills & Qualifications:

  • Energetic and hard-working
  • Ambitious, responsible and structured
  • The ability to multitask
  • A team player with a positive attitude
  • Warehouse experience is a plus
  • Experience with Microsoft Navision (NAV) is a plus

We can offer you:

  • A dynamic and exciting work environment
  • A young team with a great social work environment
  • Opportunities for personal growth

 

This position is full-time and will begin as soon as possible. Please send your cover letter, CV and a current photo to [email protected] with the subject “Warehouse Assistant." Interviews will be held on a continuous basis until the position is filled.

We accept applications in both English and Danish.

Loading...